Help Center

77b FAQ — All Your Questions Answered

From opening an account to payments, bonuses to games — find straightforward answers to any question you have.

All Questions
Account
Payment
Bonuses
Games
Security
Betting
50+ FAQ
6 Sorted by Category
24/7 Live Support
<5 minutes Average Resolution Time

What can we help you with?

Click any category below to jump straight to the relevant questions and answers.

Account & Registration
Everything related to registration, login, password reset, account verification, and profile updates.
8 Questions
Deposit & Withdrawal
Deposits and withdrawals via bKash, Nagad, and Rocket — processing times, limits, and payment issue resolution.
9 Questions
Bonuses & Promotions
Everything you need to know about welcome bonuses, deposit bonuses, cashback, free spins, and wagering requirements.
8 Questions
Games & Casino
Slots, Live Casino, table games, fishing games, and technical troubleshooting for gaming issues.
7 Questions
Security & Privacy
Account security, two-factor authentication, personal data protection, and fraud prevention.
6 Questions
Sports Betting
Questions about placing bets, understanding odds, cash out, live betting, and betting history.
7 Questions
No results found. Try searching with different keywords.
Account & Registration

On the registration page Go and fill in the form with your mobile number or email. You'll receive an OTP — verify it and your account is ready. The whole process takes just 2–3 minutes.

Each person may only register one account. Creating multiple accounts violates 77b's terms and may result in all accounts being suspended. If you're having any issues, please contact support directly.

Account verification (KYC) must be completed before making a withdrawal. Upload a photo of your national ID or passport. Verification is typically completed within 24 hours.

On the login page Click the "Forgot Password?" link. A reset link will be sent to your registered mobile number or email. Use it to set a new password.

After logging in, you can update your mobile number, email, and password from your profile settings. To change your registered name, please contact the support team.

Yes, as part of our responsible gaming commitment, you can temporarily pause your account. Use the Self-Exclusion option in Settings or contact support.

You must be at least 18 years old to participate on 77b. You'll need to confirm your age at registration and may be asked to provide proof of age during verification.

To permanently delete your account, support@77b.siteEmail us at. It is recommended that you withdraw any remaining balance before the request is processed.
Deposit & Withdrawal

After logging in, click the "Deposit" button. Select your preferred method — bKash, Nagad, or Rocket. Enter the amount and payment number, then confirm with your OTP. Your balance is usually updated within 5 minutes.

The minimum deposit at 77b is just ৳200 BDT. You can start from that amount using any mobile banking method. The maximum limit depends on your account level.

Withdrawals are typically processed within 1–4 hours. First-time withdrawals or larger amounts may take up to 24 hours for verification.

The minimum withdrawal amount is ৳500. Your account verification (KYC) must be completed before you can make a withdrawal.

If your balance still hasn't appeared after 30 minutes, grab your payment transaction ID and support@77b.siteContact us and attach a screenshot for a faster resolution.

bKash, Nagad, and Rocket are currently supported — Bangladesh's most popular mobile banking methods for quick and easy transactions.

77b doesn't charge any withdrawal fees. However, your mobile banking provider may apply their own service charges in accordance with their policies.

Instantly support@77b.siteEmail us and include your transaction details. The sooner you report it, the better the chances of a resolution.

Standard accounts can make up to 3 withdrawals per day. VIP members enjoy higher limits and additional benefits. VIP Page Learn more from.
Bonuses & Promotions

A Welcome Bonus is automatically applied to your first deposit on a new account. For bonus amount and terms, on the Promotions page View Details.

The wagering requirement is the amount you need to bet before you can withdraw bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place a total of BDT 10,000 in bets.

Free spins are automatically credited to a specific slot game. Open the game and click the spin button to start your free rounds. Make sure to use them before they expire.

Yes, every bonus has an expiry date. Wagering requirements generally need to be completed within 7–30 days. Any unused bonus will be forfeited once it expires.

A percentage of your net losses over a set period is returned as cashback, typically credited to your account on a weekly or monthly basis.

Yes, 77b has a referral program. Share your referral link, and when someone registers and deposits through it, you'll earn a bonus. Learn more on the Promotions page View.

You generally cannot use a new bonus while another is still active. Complete or cancel your current bonus before claiming a new one.

Select the "Deposit without bonus" option when making a deposit. If you've already claimed a bonus and want to cancel it, contact support — note that any winnings tied to the bonus may be forfeited.
Games & Casino

77b offers slots, Live Casino (baccarat, roulette, blackjack), table games, fishing games, and much more. All games On the games page View.

Yes, all games on 77b are fully supported on mobile browsers. You can also download the Android app for an even smoother experience. App Page Download from.

Clear your browser cache and cookies, then try again. Check that your internet connection is stable. If the issue persists, try a different browser or use the 77b app.

Yes, Live Casino games are hosted by trained dealers streaming live from a studio. The real-time video feed makes the experience feel just like being there.

All slots and table games at 77b use internationally certified RNG (Random Number Generator) technology, ensuring results are completely random and fair.

When you reconnect, the game will resume from where it left off. Any bets already placed are saved in the system and the results will be reflected correctly.

In fishing games, you shoot at various fish with a gun and earn points for each one you catch. Set your bet amount before the game starts and aim for bigger fish to win bigger rewards.
Security & Privacy

Yes, 77b uses SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. Learn more in the Privacy Policy View.

Go to "Security" under Profile Settings and enable Two-Factor Authentication (2FA). You'll receive an OTP on your mobile each time you log in.

Change your password immediately and support@77b.site. Request a temporary account lock if needed. Never share your password with anyone.

77b uses an advanced fraud detection system. Any suspicious activity automatically triggers an account review. Ensuring fair play is our top priority.

Only log in through the 77b.site domain. Do not click on unknown links or enter your details on third-party sites. 77b will never ask for your password via email.

No, 77b never sells or shares users' personal information. To learn more about how your data is handled, Privacy Policy Read.
Sports Betting

You can bet on more than 30 sports, including cricket, football, tennis, badminton, and basketball. Learn more On the Sports Betting page View.

Live betting lets you place bets in real time while a match is in progress. Odds change continuously, so quick decisions are key. Betting Page Watch live matches from.

Cash out lets you lock in a partial or full return before a match ends. The system determines the cash out value based on how your bet is performing.

The higher the odds, the bigger the potential payout — but the lower the probability. For example, a ৳100 BDT bet at odds of 2.5 returns ৳250 BDT. 77b displays odds in decimal format.

If a match is cancelled or postponed, bets are generally refunded in full. For parlay bets, the cancelled event is removed and the remaining selections are settled as usual.

The minimum bet starts from BDT 10. The maximum limit depends on the event and your account level. VIP members enjoy higher betting limits.

After logging in, go to "My Account" → "Betting History" to view all your previous bets with full details, including date, amount, and result.
Need Direct Help?

If you can't find your answer in the FAQ, our support team is available 24/7, every day of the week.

Contact via Email
Most Frequently Asked
🔹 How do I make a deposit?
🔹 How do I claim the welcome bonus?
🔹 How do I open an account?
🔹 How long do withdrawals take?
🔹 What should I do if I forget my password?

Need more help?

If you can't find your answer in the FAQ, reach out to us directly through any of our support channels.

Email Support
Email us at support@77b.site. You'll typically receive a response within 2–4 hours.
support@77b.site
Live Chat
Once logged in, click the live chat button at the bottom right of the screen. Available 24/7.
Average response <3 minutes
Support Ticket
For complex issues, open a support ticket from your account. Include a detailed description and any relevant screenshots.
Resolved Within 24 Hours
Get Started Now

Join 77b — Start Playing Today

Thousands of Bangladeshis are already enjoying their favourite games and Sports Betting on 77b. You can get started in just a few minutes — registration is free.

Free Registration App Download
Free Registration
Welcome Bonus
24/7 Support
Fast Payments
বাংলা